clover

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Worst company to use

Worst company to use, the fees were outrageous, customer service is horrible and they really don’t know what they’re doing. The sales rep told me that I could buy the devices and I thought I did for 2 years to find out after I got tired of paying so much in monthly fees that I never bought them I got charge $2000 at the beginning for the devices just find out that it wasn’t a purchase and now they charged me $600 in “restocking” fees, $150 per device and $75 for “accessories”. I was being charged $85 a month for over a year for a “authorization” form that wasn’t signed but I actually never got to even see let alone signed and calling then can be the most painful experience in the world I know before hand that I am going to spend over 1 hour being transferred to different departments because no one wants to deal with the issue. Horrible company don’t recommend to anyone specially small business. I wonder if we all get together we could put some pressure on the corporate office to change things at least for those who haven’t been lucky enough to leave.

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Date of experience: Jan 04, 2024