An interesting situation unfolded which helped us determine JUST HOW FAR behind AWS and Microsoft Azure this organization is: Google Cloud billing sold us a package with the promise that engineers would restore a VM with data loss back to a point in time, just 4 days back. Upon payment, support said, no we cannot. The number of people who told us different stories and the final outcome, shows exactly why cybercriminals LOVE exploiting Google customers: because they know, that extorting a Google client is easy: Google Support is NON existent and the client will cave into ransoms. One will have to go incredibly far to find a support team as dysfunctional as is the case with Google Cloud. The CEO of Google should simply resign and the board should disband this misfit of a department without delay. Such is the disarray, that a user must grant himself the necessary privileges to reach out to billing and support. The things I saw in dealing with this organization, resembled every single thing that is wrong with society. It is bound to fail. INVESTORS: RUN as far as you can get from Alphabet. The organization is poorly managed to a degree you cannot imagine.
