I was playing in my account and they blocked me because my dad also has a separate account in chess.com and they blocked him as well.They also blocked our IP address, I mean isn't this strange that two people in the same household can't have accounts in silly chess.com?And when asked they simply send a template reply saying "Tell us how you cheated...."No warning given to us and we don't understand why they blocked when we have our separate accounts. Even though my dad's account was paid one.. still they blocked him.I think they just got too much money and now want to loose their customers get themselves bankrupt.All the best to them and I hope it happens quicker....Please nmove to other platforms.