It's free to play website, they favor monthly paying members, and once you join in monthly payment and when you stop monthly payment, they give less clock time on your side, that looks like even clock time against any opponent, including bots. Puzzles are lot harder when you stream online, to disprove you aren't actually any better than anyone so pay them monthly and there are lots of bot account across platform. You are basically playing against AI computer. Chess coaches are a joke and it's all automated on analysis, and no human effort require, the company controller put a review of previous reported games, for the player to see, if you made right report or something, it's ambiguous, site because if computer can make decision on reported games why not? They want you to do human analysis to actually second guess report you made is correct.
