My (former Diamond member) observations regarding chess.com poor trustworthiness:- demonstrated inability to address cheating- storing payment and other uniquely identifier data without consent or notice- early (six weeks before membership expiry) auto-renewal without notice- disabling membership/account contact facility on the chess.com platform while maintaining appearance of the sameIn sum, Chess.com will promote their mission to demonstrate and educate users about the game while actively engaging in unethical practice. I argue this conduct leaves chess players worse off.Update: Based on the reply - hard to see this response as anything other than disingenuous. As stated earlier, I will repeat, support and help links on the site do not work. Such is documented on chess.com forums. The reiterated commitments from chess.com look more like theft and omission.
