After reviewing the actions of Richard, the community moderation manager, I have to say he is not the right fit for this position. Here’s why:1. I personally witnessed him closing an account for unfair reasons. (I explained this in a previous review)2. He muted my account with a note containing words I never said... essentially fabricating a reason to silence me. 3. Most concerning, he has a very low chess rating on the platform.At a blitz rating of 671, Richard doesn’t even grasp basic chess principles. How can someone with no real understanding of the game be responsible for fostering the growth of the chess community?Instead, his focus seems to be maintaining the Off Topic forum as a hangout spot for minors bypassing school website restrictions. Most of these kids have ratings below 1000 and show no interest in chess (Just like Richard). They use chess.com simply because it’s one of the few websites they can access from school.Their parents and teachers assume chess.com is strictly a chess site, but they have no idea about the inappropriate and harmful discussions happening in the Off Topic forums. If you check right now, the chess related forums are nearly dead, while Off Topic is filled with active threads like:- “Would you kiss the person above you?”- “Truth or dare”- And worse, threads from kids expressing thoughts of self harm.These discussions should not be allowed on a platform catering to young users, yet Richard seems completely fine with them. Meanwhile, if someone creates a thread about experiencing cheating in a game of chess, that user risks being muted or even banned. Make that make sense.Then there’s Shaun, another staff member in a similar role. His moderation is just as incompetent, but I’ll save those details for another time. I need to speak with someone higher than Richard and Shaun. Yet, every support ticket I submit gets directed right back to them... the same people who unfairly muted me and fabricated a reason to do so.Chess.com, these individuals are damaging the reputation of your platform and need to be held accountable.My username: veryverystern
