Some lying trolls managed to get our owners accounts and clubs closed down due to alleged user agreement violations but support refuses to tell them specifically what they did wrong. And then they randomly select new owners among the SAs who know little about leadership and running clubs, to take over other clubs the accused owned.Support? What support?? No one ever gets back to anyone with anything helpful or meaningful. CC staff have displaced over 1000 kids who's happy place was playing chess and making life-long friends in these clubs that were run by the nicest, most caring, and encouraging admins.Staff from support said something about privacy but didn't specify what they did wrong or how to correct the problem. They say that private clubs are given a lot of freedom on what they do privately, and then make decisions contrary to that, and inconsistently. Staff seem to try to be helpful but disguise the fact that they're just trolling and not giving anyone specific truthful answers or suggestions on things to correct. They endlessly run you in circles. Any club admin would be happy to change how they do things but cc hasn't told them what changes need to take place. And the cc user agreement is vague enough that they can often interpret things according to their personal biases or just on gut feeling, instead of facts. The owner accounts they closed never hurt anyone and always had the best interest of the youth at heart. As owners, they had among the longest positive standing track record.. 10+ years. In fact, many youth and even adults and the parents of youth, have said that they've helped their kids through some very tough times in their lives. The members honestly mean the world to them. Staff are manipulating these club owners and their members because they know what's going on but don't tell them. They often do not seem to have a person's best interests at heart. It's a serious problem when you shut down large clubs and longstanding accounts as a result of believing half-truths, twisted truth, and outright lies, and cannot present any evidence. Defamation of character and libel are serious breaches of law, yet they just give such accusers a slap on the wrist, and instead, punish the victims.
