chegg

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Wrong answers by “experts”…

Edited to REMOVE a star after the company responded: The cop out of the response below is awful. They said the answers are not guaranteed to be correct but to help with learning? How in the world can I learn when I am sifting through dozens of INCORRECT problem "solutions"?!! These are not minor mistakes like a missing negative sign. They are BLATANTLY NOT ANSWERING THE RIGHT QUESTION! I now understand why Chegg has so many terrible "experts" there is no quality control. If I were you, I would avoid a subscription if you are in any upper level classes. Apparently they don't have Physics or Math people competent enough to handle undergraduate work and don't care at all about the quality of the product they provide. Chegg, you should try updating your canned comments to at least come across as if you care at all. Blowing me off like this is infuriating. I’m frustrated because I’m taking upper level physics classes. It’s apparent that you don’t have a lot of “experts” in this area because their answers are often wrong. There are some that are wonderful and have excellent explanations but I would say 40-50% of the answers I find are unreliable. Some are infuriating because they clearly didn’t read the question and are just answering a similar question that was already answered. I do a lot of searching before I post a question so I would expect that they would at least read what I ask. It’s even more frustrating because I can’t communicate with them to see if it can be fixed. So it’s a waste of time.

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Date of experience: Oct 19, 2022