If I could give negative stars I would!!CHEGG IS A RIPOFF. I PLACED A ORDER WITH EXPEDITED SHIPPING PAID A EXTRA 17.00 TO HAVE IT SHIPPED WITH 3 DAY SHIPPING. CHEGG SENT ME A EMAIL STATING THE BOOK WOULD NOT ARIVED UNTIL 5 DAYS LATER THAN THE EXPEDITEDSHIPPINGDATE I PAID FOR. I SPENT OVER A HOUR ON THE PHONE TO HAVE SOMEONE TELL ME "TOO BAD" NO REFUND ON THE EXPEDITED SHIPPING AND I CAN'T CANCEL THE ORDER EITHER 5 MINUTES AFTER IT WAS ORDERED. I WILL NOW NOT HAVE THE BOOK IN TIME FOR THE CLASS I NEED. AND I GET TO PAY FOR SHIPPING TO RETURN THE BOOK AS WELL. SINCE I HAVE TO FIND A ANOTHER BOOK TO USE IN TIME FOR CLASS. THIS IS UNACCEPTABLE AND THE WORST FOR CUSTOMER FRAUD. IF YOU NEED SOMETHING IN A HURRY DO YOURSELF A FAVOR AND SHOP SOMEWHERE ELSE. THIS IS THE LAST TIME THEY GET MY MONEY!!!
