Chegg is the worst company I have ever had the pleasure of dealing with. Their customer service is crap and they emptied my bank account completely over a rental book today. When I contacted them and asked for assistance explaining I have no way to even get gas for work or class because of their unauthorized charge they offered me a 3.46 cent refund as if that would make a difference in my situation at all. They are thieves who make unauthorized charges to accounts that they are not authorized to use through pay pal. Renter/ buyer beware!!! I’m a singe mother who now can not pay her bills or make it to work this week and their solution was 3 dollars and an inauthentic apology. The associate literally pushed me to a long of rage and tears and didn’t care at all to offer any real insight or help