As others have stated, this company is EXTREMELY crooked. I know of classmates that have had issues of them continuing to charge them after they cancelled their subscription, and continued to do so for MONTHS, even after multiple requests to cancel. Most had to have their bank or credit card company block Chegg in order to get them to stop charging them!Unfortunately, I really needed Chegg myself for my studies. Just recently, I had to change my card I was using. When I added the new card, I wanted to remove the old one so there wasn't any issue with them charging the wrong account. Well, their system won't let you remove a card from their system!I called in to request it over the phone, and the representative told me they don't remove any card information you add to the account unless you completely cancel the subscription!!! So, any card information you give them, they will hang onto, even if you change payment methods, and the only way they'll remove it is if you cancel (but even then, they're going to keep trying to charge you unless you request a block on your card)To add... just today, I found out that they removed ALL textbook solutions!!! What is the point of using them if they can't even help us with our homework without us paying them extra?! That was the ONLY reason I signed up, so that after I worked out a homework problem, I could double check and make sure I got it right, and if not and I can't figure out where, to go through the steps to get help. They claim you can "ask any of your questions now in their system and get the answers that way," but that's a blatant lie. They COMPLETELY removed all textbook questions, so they're not even in the database anymore. Secondly, as a 3rd year physics major, I can't even ask 90% of my problems I'd want to double-check, as they don't have most of the math symbols I'd need to enter in the problems!This company should honestly be shut down for how crooked it is. It's literally scamming people left and right, and getting away with it. They're long overdue for a class-action lawsuit. Some attorney needs to hop on that!I have found other alternatives that seem to be much better out there. I'd suggest you do the same.
