I found a book online that I need a desperately being advertised by Chegg. The book they have listed for $19.99. I went on their site to buy it and what happened was I had to open an account to even look and then once I open the account of course I couldn’t find the book for that price instead of $19.99. They want $65. I took pictures of the ad that they had a listed for $19.99 and I sent it to them requesting that they would do the right thing in honor that advertisement they had up. And they rudely refused me. I showed them that I even took a picture of the ad for the book for $19.99 and they continue to rudely refuse me the price listed.