If I could give zero stars, I absolutely would! My husband opened an account with chasr bank, with the intentions of investing. When he did an online deposit of two of his paychecks, chase marked them as fraudulent. Upon calling chase to fix the issue, they openly admitted it was a mistake on THEIR part. The department of treasury never marked the checks as fraudulent, chase mistakenly did it. Their quality assurance phone call recordings can verify their confession of wrong doing. My husband was informed that HE would need to take multiple steps to rectify the issue when it was chase banks fault and chase employees faults. He called numerous times trying to fix the issue, and get his $3k+ money that was being help hostage. Instead of helping my husband, they sent him in circles only to finally close his account without his approval. So not only did my husband NEVER get his money back, chase bank decided to close his account without informing him ahead of time. Furthermore, they suggested that my husband figure out how to get new checks issued, after they marked them fraudulent. This is absolutely unacceptable of such a large banking company!
