I have been a Chase Slate card holder for 23 years., making on time, regular payments.Muliple requests over the years, speaking with supervisors, no teduction in rate.When you clear history on your mobile device, you need a phone call with access code or text to access your account.After numerous attempts to not only get my landline that has been inactive for 15 years, removed and the text for access cde fixed, resolved, still no results.After waiting on the phone for over an hour "Listening to your call is important to us" I had enough.I have never experienced such worthless customer service with American Express or. Capitol One.Chase is pathetic and can go to hell. After this last disappointing experience, I cut their piece of $#!% card up and will be closing the account.Chase teally sucks ads and they can go to hell!