I've been trying to transfer funds for an investment out of my Chase checking account for the past month, and no matter how many times I verify my identity, transfer purpose/details, how I received and confirmed the recipient bank details, etc--Chase repeatedly rejects/cancels my transfer.At this point I have been on the phone with them multiple times, before, during, and after these transfer attempts (including having them on the line as I initiate the transfer process so that they can pre-vet the transaction on their back end). And every time, the transfer has failed, I incur fees despite the transfer failing, and the Chase representative tells me there is nothing they can do if their automated system rejects my transfer, followed by a boilerplate speech about the importance of AML/KYC precautions.I am not trying to transfer an insane sum of money, nor are my Chase accounts associated with any unusual financial activity. So it's insane to me that the company has essentially frozen my funds in my own account when I need it for a time-sensitive investment I've already signed a contract for. The only options they give me are to "keep trying" (hilarious), "try transferring to a different recipient address" (I've tried, and it failed), or fly back to the US and visit a local Chase bank (unreasonable given how time-sensitive this is, and the fact that I'm based overseas).I've been with Chase for a very long time, but not for long, and I will certainly be recommending their competitors to anyone who asks.
