I have been forced to use their software, and it is a nightmare. If I didn’t care about my degree I would've dumped the class, but I only needed one more class to finish it. Cengage ran alright on the new PCs my college had, but the coronavirus happened. I had to run Cengage at home it’s barely useable on the laptop I have. I thought it was my laptop, to I reached out to my college and they loaned me a brand new laptop. Cengage still runs incredibly slow. I stare at a loading screen for minutes between switching tasks. The textbook based assignments are awful as well. Even if you know how to complete the tasks, you cannot do them a different way without being marked wrong. Failing to read fine print on 50 or more pages results in extremely low percentages on assignments. They do grant retakes, but it gets extremely time consuming. Learning is not supposed to be this frustrating. I would never use this software twice.