I would give cengage zero stars if I could. The professors who stand behind this program have absolutely failed the students they teach miserably. It’s absolutely selfish and inhuman. Maybe it’s because they don’t value their career as they once did? Or there’s an extra incentive on their behalf? We may never know. But one thing I do know is it’s not right. So something’s going on. All teachers knew what they were doing when they decided to become teachers. Clearly the professors that stand behind this program just shouldn’t have became teachers because with this program they aren’t teaching anything. And in fact creating a lot of frustrations for numerous human beings that just want to better themselves. Too many glitches come with this program. Such as…Randomly logging you out. Doesn’t let you log in at times. MULTIPLE ERROR POP UPS!!! Assignments are not even compatible with the lesson being taught at that time. And I don’t even know where to begin with technical support. Incompetence at it’s finest. I’ve never had someone become so indignant over a simple request for them to help. Which is their job might I add. Just to leave you on hold after they blatantly lie that they are going to get the issue resolved and transfer you. And you’re left on hold…And this has happened several times on multiple occasions so it’s not a misunderstanding. Teachers do better. I fail to believe people have that much hate in their heart to continue to support such an incompetent program. Or maybe you do have the hate. And I suggest you pray on that.