I logged in to find care for a friend of mine, paid all the additional fees to have all the additional services and then I go to find a caregiver and it locks me out due to community guidelines, but I could not have broken any guidelines because I hadn’t even used the site yet and when I go to email them, it says oops we’re having issues try again later and this is been going on for 24 hoursand there is no customer service help all you can do is email them and I think that’s really poor customer service