Care.com has provided zero reason for suspending my perfect caregiver account of 8 + years. I am prepared to do whatever it takes to get this reinstated because I have worked tirelessly to maintain it over the years and accumulate 18 perfect reviews for my hard work. I sincerely hope they reach out to FIX this error ASAP!ZERO reasoning was provided! How is this even possible?UPDATE: I hope to remove this review soon as I will be a speaking to a supervisor not too long from now...UPDATE January 8th - The first supervisor said NO we don't have to tell you anything.Still waiting on official company response from these reviews posted UPDATE January 10th, Care responded via facebook and this website indicating they will reach out with safety team member TODAY - still waiting - it's 5:27CST -and they told me this at 1:08CST. Still a good sign - I hope this is pivotal moment!UPDATE January 11th, Care responded again on facebook and says they are still going to contact me (obviously next week now since it's Saturday)Take your bets now whether this account will be resolved and reinstated by the end of next weekUpdate January 13th, Care's trust and safety member has still not called. I contacted their team member chat and they say I will be contacted very soonUPDATE - January 14, still no responseUPDATE - January 15, their Safety person told me that "unfortunately the decision to close your account is irreversible." And that they can't me tell anything due to being an opaque company etc. I am currently awaiting the results of the attorney general - we'll see if that gets any traction.
