Canva

2.6
2.6 from 693 Reviews and Ratings
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Customer Service is More Work for Me than For Them

Canva is glitchy at times and a little overpriced and the galleries need updating. But it does have some nice features and I was reasonably happy with it until my last two customer service experiences.In both instances, I contacted customer service, explained the issue I was having and sent screen shots to illustrate. I was then asked to record a video of myself using the editor, upload it and send them the link. After submitting video 1, I was asked for a second video. All I was trying to do was report a bug! I ended up doing my project in GIMP. Which was much easier. I am no longer a paid user.

2
Date of experience: Jun 14, 2023