After years of being a pro user, the service simply stopped working, became impossible to access from any platform, leaving me with unfinished work and unmet deadlines. It cost me a significant amount of money. Customer service is almost non-existent, I got copy-paste responses that obviously were never going to solve the problem and a lot of "bear with us" and "thank you for your patience" from completely clueless representative. Now actively looking for alternatives, I don't care if they are pricier, as long as they WORK. Anyone able to recommend one please get in touch, I can't wait to be rid of them.
