Applying for Canva for Nonprofits and Percent/Goodstack is discriminating against my legitimate 501c3 for which I have supplied my documents numerous times. After requesting my ID, I'm being met with redundant, requests for documents I've provided. Even though their website states they e received my documents, I keep receiving email requests without them looking at submissions or verifying my documents with my state department of state. Goodstack approved me for Google for Nonprofits already, and I've been approved by Microsoft but the bot or representative for Canva has an issue. I've provided certificate of amendment w. Articles of incorporation, certificate of existence, my email address through nonprofit domain, my name is on every document submitted because I established the nonprofit. I keep being rejected stating they cannot prove my connection to my organization. As an organization which strives to eliminate blocks and barriers to necessary services for disadvantaged communities, it's hard to imagine Canva supporting Goodstack's practices of creating such unfair and discriminatory barriers to approving nonprofits to their program. I kkep requesting an escalation but they ignore each request.
