Canva

2.6
2.6 from 693 Reviews and Ratings
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Technical support-Email address flagged-temporary

This review is about communications of technical support at canva.com. My Email address that I pay for was flagged as temporary or from known spam domain, by Canva.com when attempting to signup. I received an official "code" RRS-xxxxx. However, the error message did not contain a contact dept, number or email address. I had do to dig around and still found no support number. Under canva.com help support they give you the steps to sign up but no information for this known issue at canva. But, I did rate their answer as not helpful and gave this reason. I am not sure if anyone reads those. So, I emailed sales. :) always email sales if you cannot get help from Tech support, it is a shortcut but a necessary one. But, according to the reviews here maybe it is well with my soul that I was not able to create an account. lol. I will change my rating when canva.com responds. 06112025So happy that tech support responded! Happy right maybe and NO. They sent me a link to an application to signup for the canva.com and be a client. You can't make this up. Artificial Intelligence is a euphemism. We all should call it what it really is and that is Fake Intelligence! So now I am trying to figure out if I should use my leverage by calling the owner of one of Canva's largest clients??? Or if I should continue to tangle with Canva? I will pray on it. But, I wish I could rate their tech support a 0 because that is the amount of help I received!

1
Date of experience: Jun 09, 2025