I had trouble buying the stand up for cancer star baker apron, but eventually managed. I ordered in fggo time for a birthday gift.My expectations for the CRUK brand were high as I respected their work. However, this was peroved to be totally missplaced. The 5 to 7 day delivery came an went. No communication at all to let me know. I emailed and was told it was a Royal Mail error and it had happened to many. Looked at the tracking number they eventually send and RM has not had it yet. I called almost 20 days after the order to be told, there is nothing they can do, they have no idea where it is etc, etc. A completed customer service rail crash. Angry and frustrated an dweill NEVER BUY FROM THEM AGAIN. All donations will stop also.