calm

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Disgusting underhand practice of…

Disgusting underhand practice of defaulting to customer to remember to cancel the subscription which starts running at trial period. This way,, they can make sure that they get all the revenue for the trillion of us who they know won't remember to cancel amongst other life events. As they know, it would be simple for Calm to send a 7 day reminder that the sub will become due if you don't cancel. They refer you to Itunes who say you don't qualify for a refund. What a very nasty way to treat your customers both of you. Calm I hope this helps your business plummet and itunes ditto. The sooner this covert practice is made illegal the better. Shame on Calm and shame on Itunes.

1
Date of experience: Dec 20, 2019