Initial withdrawal was a very confusing experience as the app is in my opinion very poorly designed in this regard - it's strange and surprising to me that you can't see what bank account details you have input when you set up the BMAC account in the first place and there's a surprising lack of options/buttons re. checking financial information etc. BUT the support team has been relatively prompt and helpful in helping resolve this initial withdrawal issue - i got my coffee money fairly within 3 days of contacting them - and henceforth the donations are going straight to my bank account via Stripe.