UPDATE:Once i got in touch with customer services they were very helpful and provided the information i needed o otry to get this right. I've not given 5 stars as i find some of the processed quite confusing and not very clear. but i am much more happy with the service they provide. ---At first I was impressed with the features, fair play. But then I scheduled a campaign to send at a specific time and the result was that emails were sent over 2 hours late. Why have a scheduler if you don't send at the right time?! It's very, very basic and essential to be able to send at a specific time. Not doing so is damaging my open, click and conversion rates which is not acceptable. And as other users experienced support does not reply after sending messages. Not impressed.
