Paused my plan early 2023 & logged in later in the year to see my contacts - but this seems to have reactivated my account and I've unknowingly been billed ever since. They did not email invoices every month so had no idea my account had been reactivated & have wasted £200 on a service I thought had been paused. Emailing invoices are the bare minimum after payment in any business. No refunds apparently. Sneaky - would not recommend.
