We switched from MailChimp to Brevo because the former lacked any type of support for it free plan - we were victims of email phishing effort, and there was no way to report it.We investigated other options and found Brevo would best suit our needs - we're a small non-profit in a rural area with just over 800 subscribers.We signed up for a free plan and developed a test campaign email and wanted to include the unsubscribe and profile update links in the email's default footer. Had to contact support since the profile update linked did not appear in the footer after we selected that option in the settings.Contacted support and within a business day, they provided a solution, which we appreciated.Brevo Support also recommended a paid plan to meet our campaign needs. We compared a similar plan with MailChimp and found out that it would be more expansive than Brevo's. MailChimp's paid plan included support.We appreciated Brevo's Support while we were on the free plan - found it responsive and thorough.
