braintreepayments

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Reliable & responsive

I am using Braintree since 2015 as a payment processor for two of my projects:1. bodalgo.com, an online casting website2. retroplace.com, a marketplace for video gamesI am gobsmacked by all those negative reviews I have seen here because my experience with Braintree within the last five years has been nothing short of stellar.I had been using Paypal directly before and a German payment processor and regarding the API I have to say that Braintree's API was way easier to integrate, there is no doubt about that. I can not compare to other companies like Stripe etc., but I had no big issues.What's more: When I came across some hurdles, I found the technical support of Braintree very responsive.To put all this into perspective: The businesses I run process mid-six-figures a year. That's not that big, I agree, but I do not see a reason why Braintree would be less great with lower or higher numbers. Let's not forget: They are a daughter company of Paypal, so I think the resources to deal with the real big guns out there are there …Regarding collected payments, I had not one occasion where money would have been held back. Not one occasion in five years.To sum it up: I can recommend Braintree 100 percent. They are a very helpful business partner that I have been working with like a charm.

5
Date of experience: Jan 05, 2021