braintreepayments

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No customer support

We run hundreds of thousands of dollars through Braintree, so sometimes there's a need to speak to support. But that's impossible with Braintree because they have no phone support! It's shocking that we're provided with the same level of support a small seller on eBay is given. Braintree customers have a choice of many providers--that's why we're switching.

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Date of experience: Feb 25, 2021