braintreepayments

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RUN AWAY FROM THIS COMPANY AS FAST AS YOU CAN

10 days ago Braintree stopped paying us our customer's money. Since then, they have just told us every day that there is nothing they can do, that they have raised a ticket with their bank partners, and they cannot tell us when the money will be paid to us.Think about this for a second. This is our money. It's more than £100k and going up every day. And yet they are telling us that it is not in their control to fix that.There is no phone number for customer support. As a business we have been cut off from our revenue, and the people we trusted to take our payments simply could not care less. NEVER, EVER TRUST THIS COMPANY.

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Date of experience: Jul 29, 2022