As a merchant, I would advise you to steer clear of this company. Unfortunately, this has become true of the entire industry, but since they are a part of this, I want to provide clear warning. In the same way local governments are now allowing people to steal from stores without prosecution, Braintree, along with the entire credit industry, allows customers to simply call "fraud" for any transaction. You can even provide proof that the item was delivered to customer. All customer has to state is "I didn't order it." My advice, use a service like Zelle. The charge industry has no problem charging you for their services but they have no intention in assisting you when there is a problem. This includes Braintree. Any representative they assign you will simply tell you they can't do anything about it.
