Went into BP petrol station Willenhall for petrol 650 am 28/2/2025 lady took so long to release pump I had to go inside to ask what the problem was she said the pump was now activated went back to pump still had to wait as I was paying for my petrol I asked the lady about the delay she said it had to authorise it I said it doesn't normally take so long she said very abruptly I'm only doing my job I said if that happened all the time the queue would be really long she said yet again abruptly then they ain't doing their job properly I was taken aback by the way I was spoken to as most staff are usually polite not a good service today
