Almost 6 months without a refund: Booking.com took my moneyReview:On December 31, 2024 I booked the Hostal New Dream Madrid (reservation 43863700992, PIN 5410) through Booking.com. They blocked USD 62.36 on my PREX card. Upon arrival, the New Dream Madrid hotel charged me €62.98 in cash saying that the block would be released by Booking. They never did it.I presented everything:✔️ Receipt of cash payment✔️ Official bank statements✔️ Captures, calls, and debit proof✔️ Everything requested by supportBooking.com never released the amount. What they said was a blockade became a *DEBT: Dollars STATE:* *confirmed. BOOKING.com 31.13.2024. *In other words: *I was charged twice for the same stay: BOOKING.com and Hostal New Dream Madrid.After 6 months of waiting, silence and indifference on the part of BOOKING.com, what name do we give this? Misappropriation? Usury? Fraud?I do not recommend Booking. The damage is not only economic, but psychological. I don't qualify, you have the word. Who echoes this maneuver to continue the complaint?
