I am officially done with this clown show and strongly urge everyone to be extremely cautious when relying on Booking.com.They continue to list properties on their platform that are simply not available, leading to serious inconvenience, especially when you are traveling abroad. This has happened to me not once, not twice, but three times, each time leaving me stranded without a resolution and forced to book last-minute alternative accommodations at significantly higher prices.1. Great Hallingbury Manor & Lodges – London Stansted, UK2. Hotel Bristol – Sesto San Giovanni, Italy3. Résidence Égée – Cannes, FranceEach incident followed the same scenario. A confirmed booking was suddenly cancelled or unacknowledged by the property, and Booking.com offered zero practical support in resolving the matter. Their so-called "Genius Member" benefits turned out to be meaningless PR fluff.To add insult to injury, I was promised compensation on multiple occasions. After the Cannes incident, they offered me a paltry €46.74 credit for the inconvenience, and guess what? That never happened. Despite sending several reminders to their disinterested, robotic customer service, I received no response.Calling them is even worse. You will be greeted by a comically ineffective digital assistant that wastes 10 - 15 minutes of your time before pretending to transfer you to a live advisor, only to disconnect the call. It is a cruel joke for people who are genuinely stressed and in need of help.Booking.com may have been a reliable service years ago, but today they are unreliable, misleading, and completely unprofessional. They show no accountability for their errors, offer no real customer care, and create more problems than they solve.If you value your time, your money, and your peace of mind, stay far away from these jokers. There are better platforms out there that treat their customers with respect and don’t gamble with your travel plans.
