If I could give zero stars I would. Firstly, I was scammed through a message sent in the app. Then booking.com stated if the bank would not reimburse, to forward the information to them. I’ve done so, several times, weeks ago… and nothing but automated email responses saying they’ll get in touch. Messaging in app doesn’t work, and the only phone number given on the website or Google is not connected. There is literally no way of speaking to anyone!
