Extremely poor customer service. Customer service is unavailable unless a reservation is made. Any reference to an (International) phone nr asks for a booking nr, or you will be disconnected. Chat option is mentioned. There is none! Email is mentioned. There is none! I spent more than 30 min searching for options to contact customer services, no result.Then you get a standardised message to go to your personal account and contact customer service. There is no option! They don't read!