I will never use booking.com again!! They were no help trying to get a hotel cancelled 5 minutes after booking it because the way the app worked I thought I was scrolling to see different rooms at the hotel I wanted although actually when I was scrolling to the right not down it was giving me other hotels (which I don't understand if I already picked the hotel ) I told them I just need to cancel this registration and I will go ahead and make another reservation through booking .com right away. they said they could not help and they did not whether this was an employee who was having a bad day or that I wasn't helped I don't know all I know is that I deleted the booking.com app off my phone and will never use them again