Well where to start,we've had to give 1 star because 0 stars are not available. Accommodation booked last December for Birmingham for Guns and Roses concert, we turn up at accommodation address and 2 other cars of whom we don't know also pull up. Seems we are all booked in to 1 apartment, then whoever runs it told us they are out of business. How many people paid for this accommodation?? at least 3 as 3 couples are there at the same time. I've tried to get access to booking .com to get a refund so far no reply from the Web site. DO Yourselves a favour never book through booking .com. They are an absolute joke. We will never book through this site again!!!!!!!!!! Stranded in Birmingham which was an experience, no other rooms available anywhere, and a long drive home One good thing, Guns n Roses were amazing.
