bol

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I did a pre-sale for a book

I did a pre-sale for a book,And even 2 months after the promised date of delivery:still no book.I have send e-mails and filed complaints, but after a while they even stopped reacting to them.Am I being to friendly?I really hope I get to see my book one day...Isn’t pre-sale something people do to get things faster then everyone else?Apparently they do not think so at bol.com

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Date of experience: Oct 05, 2020