bol

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Bol is strictly a 2nd or 3rd tier option for us

We do use Bol, but only as a 2nd or 3rd option in NL. If you've used other more advanced competing shopping platforms, there is a big difference.1. They have no easy mechanism for flagging products with incorrect, incomplete or false specifications. We've seen this multiple times, but have no way of flagging it other than to fill out a form, email it and wait....like a government agency. 2. Bol poorly accommodates early holiday shopping. If you buy something in early November for Christmas, don't count on returning/exchanging it after the holidays. We shop FAR more with Bol competitors for early holiday shopping.3. After Fruugo, Bol seems to have the most drop shippers on its site, selling products they don't actually stock, make or even deliver sometimes, at markedly higher prices. This isn't illegal, but we spend a lot more time price checking products on Bol against other providers, and it is a pain. Bol's response indicates they don't actually know what drop shipping is (offering a product from a 3rd party supplier without ever storing or making it yourself - accepting sales of products from 3rd party websites exacerbates this problem as they may also be drop shippers, and you aren't validating any of it!) 4. We've encountered far more sellers advertising products on Bol that they don't actually have, more than on any other shopping site. This has gotten a little better in the past couple years however...5. Given all the problems in 1-4 above, it is amazing that there is still no seller rating system on Bol, or Amazon in NL as there is in the US. I'm sure this is due to a national law or policy, but is clearly needed. Having said all this, their Select service is excellent, and their product selection is fairly broad (but pales in comparison to alternatives in the UK, US, Canada, Germany etc.).

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Date of experience: May 01, 2024