I have made several orders during this year without any problem but the last one was a failure, and my conclusion is that we cannot rely on bol customer service.My last order was not delivered and according to the delivery company my address is not correct while I used the same for all my previous purchases.I have contacted bol customer service several times and each time they tell me to wait two days to check with the seller.Now two weeks have passed and I have neither received my order nor refunded.I called them again and I have to wait again.I'm very disappointed.------------------------------------------------------------Update:Refunded after 3 weeks from ordering date.
