I signed up for a trial and cancelled well before the trial ended, only after a few days of use. I just wasn't using it enough to justify the monthly cost. Somehow, Bloomberg created two accounts for me, so cancelling once wasn't enough apparently. I had no idea I had two accounts nor that it was even possible to have two accounts, and I was suddenly charged, 3 months later, $34.99. I called them to dispute this charge and kindly requested a refund. They refused to refund me. I spoke to a supervisor and they "escalated" it twice after I kept calling back, only to be told the same thing via email and phone. This was their mistake, not mine. They told me themselves my last login was June right before I cancelled my first subscription, yet they wouldn't refund me. Why would I sign up and pay for the same thing twice? Total scam. I had to dispute the charge with my bank and file a claim. Pathetic that a company this big didn't make this right.
