I was a customer that had automatic renewal. I received an email stating my subscription would renew on 07/01/2023 for 415 dollars almost twice what I paid the prior year. On the 7th of January my credit card company sent me a notice of a pending charge from Bloomberg for 415 dollars. I immediately signed into my Bloomberg account to cancel but found directions that I needed to contact customer support. It was Saturday and customer support is not opened on the weekend. I received an email that I would not receive a refund but the would not bill me next year. This is so wrong and misleading at best. I believe these are deliberate methods to bilk subscribers.
