I started a little YouTube channel and used the free version of davinci resolve to edit my videos and for 2 years I had absolutely ZERO problems. Then blackmagic changed something because everything I edit even old footage that's was already edited has a audio sync problem that gets worse with the more cuts you make! I asked the company for help but I just received an automated response basically saying they don't offer support with the free version and I'd need to buy the full version of davinci resolve studio so I did.. I was really happy to start recording content again but it was short lived as the audio sync problem is still happening, I contacted blackmagic support again (new ticket) I explaining everything in detail including full system specs and again ZERO response! I spent £300 on the software as I got the bundle including the speed editor (the speed editor NEVER connects easy, it's always a 10 to 15 minutes pain in the ass process) and I can't edit ANYTHING.. I have emailed them 3 times over a 7 day period and just received the same generic automated response saying someone will be in touch shortly but it never happens!!!I'm autistic with other disabilities so my little channel was everything and gave me a purpose, before that I used to play with razer blades on christmas day and I struggle to use software like this. I would only use the ripple cut to cut down a 3hr video to around 1.5hrs then render entire timeline (yes I had the chain lock on) but now I can't do anything and I'm absolutely SHOCKED at the lack of help i have received and DEFINITELY DON'T RECOMMEND BUYING THE FULL SOFTWARE!!!! Lucky for me I purchased the speed editor with the license included for around £300 and it was under 1 year ago so I'm opening a case with UK trading standards and they have already agreed to send out a warning letter given Blackmagic 30 days to repair/replace or refund me. If you are new to editing use the free version if you can get it to work but I absolutely 10000% don't recommend buying the full version just because the customer service is none existent and the speed editor is horrible to connect. It wasn't originally but between Microsoft's garbage updates and blackmagics lack of support (firmware or drivers) to keep it working correctly is as bad as there customer service!!! At this point I have basically wasted £6000 plus setting up a studio with 4k cameras and a powerful pc running a 4090 all USELESS because of davinci resolve and the poor customer service, that's a bitter bill to swallow trust me.. 😣Ps before editing the footage is fine and I used it fine for a long while, looking on Reddit there are PLENTY of other people experiencing the same problem.
