I started using it after migrating from LastPass. The experience for me is simple and great and never had any issues with it. After using the free version for so long by multiple devices and a lot of passwords, I decided that this company deserves my money and I could also use some premium features like TOTP and emergency access from contacts. 10$ a year is less that 1$ per month and it totally deserves it. Using the TOTP is seamless and convenient. I totally recommend it.