I regret to say that my experience with Bitdefender has been nothing short of a nightmare. After an unauthorized automatic renewal, I have persistently reached out for a refund, only to be met with silence and automated responses. There's a basic expectation of decency and responsiveness in customer service, especially concerning financial issues, that Bitdefender has utterly failed to meet. It feels like a scam when a company takes your money and then ignores your pleas for assistance. I am giving a 1-star rating because the system doesn't allow for zero stars. Be warned and proceed with caution if you're considering Bitdefender—your legitimate concerns might also be ignored.
