bitdefender

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Money Taken Without Authority by Bitdefender

I have Bitdefender internet security. Bitdefender decided to take £47.40 from my account for their Premium VPN, a service that I do not subscribe to and have not requested. I have asked for this unlawfully deducted money to be refunded, without success to date. They have offered irrelevant and unsatisfactory things. I want my money. My bank have had to block this company. Be aware.An update - Bitdefender responded to my emails and said they would refund the money. My account was credited with the monies on 23 January 2024. I am pleased to say that, in my case, Bitdefender dealt with my complaint satisfactorily.

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Date of experience: Jan 18, 2024