Auto renewal was applied even though I had stopped it when I subscribed !! I only found out when I received an email confirming my payment. This was at 4 am. The only way I was able to stop the payment was to contact them by phone.Emma managed to get me refunded, however, it will take up to 7 days !!Funny that they can take payment immediately, yet take 7days to give me a refund !!I wait with bated breath .